the practical technology desk
Buying games online raises a simple question when a purchase disappoints: can you get your money back? This section looks at the rules that apply to digital purchases.
Its current guide compares consumer rights in France with the refund policy Steam applies, so players can see where the two overlap and where they differ. Read it before contacting support, since timing and play time can decide whether a request is accepted. Store policies can change, so compare the guide with the current terms on the platform before you file a claim or open a support ticket.
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A digital game refund can depend on consumer withdrawal rules as well as a store's own process. The key is to separate the French legal…
